Privacy Policy

Cocoon Furnishings respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information through our website, showroom, customer inquiries, and related services.

By using the Cocoon Furnishings website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Collection of Personal Information

Cocoon Furnishings may collect personal information when you interact with our website, contact our showroom, make an inquiry, request a quote, place an order, schedule a consultation, or subscribe to communications from us.

This information may include your name, email address, telephone number, billing or shipping address, project details, design preferences, purchase history, and any other information you choose to provide.

We may also collect certain technical information automatically when you visit our website. This may include your IP address, browser type, device information, access times, referring website addresses, pages viewed, and other website activity. This information helps us understand how visitors use our website and supports the ongoing maintenance and improvement of our online experience.

Use of Personal Information

Cocoon Furnishings uses personal information to operate our website, respond to inquiries, provide requested products and services, process orders, coordinate delivery or installation, support customer service, and maintain accurate business records.

We may also use your information to share relevant updates about Cocoon Furnishings, including new collections, showroom news, services, or events, where permitted by law. You may unsubscribe from marketing communications at any time by following the instructions included in those messages or by contacting us directly.

Website Analytics, Advertising, and Google Services

Cocoon Furnishings uses, or may use, Google Analytics, Google Ads, Google Tag Manager, and related Google services to understand website activity, measure advertising performance, improve our website, and support relevant advertising.

These services may use first-party cookies, such as Google Analytics cookies, and third-party cookies or identifiers, such as Google advertising cookies, to collect information about how visitors interact with our website. This may include pages viewed, links clicked, general browsing activity, device and browser information, approximate location, and interactions with our advertising.

Where our Google Analytics and Google Ads accounts are linked, website activity may be shared between these services for purposes such as audience creation, remarketing, bidding, advertising optimization, conversion measurement, and reporting.

If you consent to advertising cookies or identifiers, Google Ads may use those cookies and identifiers in accordance with your consent choices. This may include associating your activity on the Cocoon Furnishings website with Google signed-in user information, where applicable, to support advertising audiences, campaign measurement, optimization, and related advertising features.

Google may also use information from users who are signed in to their Google Account and who have enabled relevant Google settings, such as ads personalization, to provide aggregated reporting, remarketing, demographics and interests reporting, and cross-device measurement. Reports made available to Cocoon Furnishings through these services are generally aggregated or pseudonymous and are not intended to directly identify individual Google users.

You can manage your advertising preferences through Google’s My Ad Center, where Google allows users to turn personalized ads on or off and control certain information used to show ads. Google also provides My Activity, where signed-in users can view, manage, and delete certain activity saved to their Google Account.

You may also prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available for supported browsers.

Cookies and Website Technologies

The Cocoon Furnishings website may use cookies and similar technologies to support your browsing experience, remember preferences, understand website activity, measure advertising performance, and improve the performance of our website.

A cookie is a small text file placed on your device by a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies may be used to remember information you have provided, support website functionality, analyze website use, and help deliver or measure advertising.

Where required or made available, you may manage your cookie and advertising preferences through our website consent tools. You may also choose to accept or decline cookies through your browser settings. If you decline cookies, some website features may not function as intended, and our ability to measure website activity or advertising performance may be limited.

Sharing of Personal Information

Cocoon Furnishings does not sell, rent, or lease customer lists to third parties.

We may share personal information with trusted service providers who assist us with website operation, email communications, customer support, payment processing, delivery coordination, data analysis, advertising measurement, or other business services. These partners are permitted to use personal information only as needed to provide services on behalf of Cocoon Furnishings and are expected to protect that information appropriately.

We may also disclose personal information if required by law, legal process, or regulatory obligation, or where necessary to protect the rights, property, or safety of Cocoon Furnishings, our customers, website users, or the public.

Security of Personal Information

Cocoon Furnishings takes reasonable steps to protect personal information from unauthorized access, use, disclosure, alteration, or loss. Personal information is stored in controlled environments and accessed only by those who require it for legitimate business purposes.

When sensitive information is transmitted through our website, we use appropriate safeguards, which may include encryption technologies such as Secure Socket Layer, or SSL, where applicable.

Links to Other Websites

Our website may include links to external websites. Cocoon Furnishings is not responsible for the privacy practices, content, or security of websites outside of our own. We encourage you to review the privacy policies of any third party websites you visit.

Accessing or Updating Your Information

You may contact Cocoon Furnishings to request access to, correction of, or more information about the personal information we hold about you, subject to applicable legal requirements.

Changes to This Privacy Policy

Cocoon Furnishings may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, technology partners, advertising platforms, or customer feedback. We encourage you to review this page periodically to stay informed about how we protect personal information.

Contact Information

Cocoon Furnishings welcomes questions or comments about this Privacy Policy. If you believe that we have not adhered to this policy, or if you would like to access or update your personal information, please contact us.

Cocoon Furnishings
2225 Erin Mills Pkwy #33
Mississauga, ON L5K 1T9
Phone: (289) 806-9112
Email: info@cocoonfurnishings.ca

Last updated: April 27, 2026